Having a great sense of humor is a way to break-the-ice and build relational rapport with those around you. Take a few moments this afternoon to learn more about improving your sense of humor and to learn the positive assests of embracing a unique sense of humor. Wishing you and your team a great start to the weekend! Service Excellence...   Read more »

What better way to perfect an independent contracting team’s effectiveness with clients in the field and on the phone then to focus on overcoming objections? When a company team takes time to train on working through client obstacles then that company can boost its success in the sales and service process. Zig Ziglar outlines the 5 main...   Read more »

When it comes to the relationship between the ideas of retention and independent contracting companies, the first thought that comes to mind may be the retention of loyal clients. However, it cannot be overlooked that retaining loyal, trustworthy, and experienced coworkers and team members plays a major role in building a strong company from the...   Read more »

A hand written "Thank You" note has got to be worth its' weight in gold! In my career, I have kept almost every hand written note that I have every received. They are so special to me! The note doesn't even have to money in it, but it helps :)! You should incorporate hand written notes as a tool that shows gratitude and motivates your team. ...   Read more »

Independent contractors in the industries of HVAC, electrical, or plumbing know what an important skill time management must be in order to run a successful service company. In this informative video, Brian Tracy provides helpful insights on how to make your business life and personal life more prioritized, successful, and productive. Take a...   Read more »

The 6 Minute Meeting Booster. Powerful Training for FREE! I want to give you free training on the first Monday of every new month. “How can I really make a change to the largest number of people?” I struggle with this question all the time as a business owner, and I know you do as well. How many times have you thought to yourself...   Read more »

Enjoy some friendly conversations with the members of your team today...maybe even in morse code! Take a moment to laugh this Friday afternoon and have a wonderful start to the weekend! Service Excellence Training respects the author and/or entity that may be referenced in this blog, but is not affiliated with or endorsed by the author or...   Read more »

Effectively learning to overcome objections and obstacles inside the sales process is an important skill to train and cultivate within every independent contracting team. A great way to learn how to overcome objections is to be aware of the most popular objections that clients use and then learn the most effective ways to work through them. The...   Read more »

Great success and expansion occurs inside independent contracting companies that have a growth-oriented mindset and attitude. When independent contractors in the industries of HVAC, plumbing, and electrical embrace their strong potential for growth and build a plan-of-action to reach their goals then they are setting themselves up for amazing...   Read more »

Every independent contracting company must prioritize tasks, projects, and goals. By ordering personal and company goals it allows you and your company to become more productive, efficient, and successful. In this short video, Brian Tracy, explains that successful people know their purpose and "number one" goal then they work at it a little bit...   Read more »