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Summary of Services: Succeed in Your Plans

Dispatchers, Technicians, Electricians, Salesmen, Sales Training, Plumbers, Roofers, CSR, Client Service Representative, Happy EmployeeHave you identified a specific training goal needed by your residential home-services company? For instance, you know that your air conditioning service company needs to boost its business leads. Yet, you worry that video or web-based training sessions won’t address the specific challenges your team might encounter in the field.

 

Service Excellence Training hosts a variety of Guide to Service Excellence Classes specifically created with three goals in mind: increasing leads, sales, and customer retention. However, we take it one step further and target these three goals through the eyes of four roles within each residential home-service company, including:

 

In each of these specialized training classes, the Service Excellence Training programs rely on the proven-effective S.R.I. Training System. This three-step system involves Scripting, Role-playing and Implementation based on your company’s individual business needs.

 

Most training programs leave it up to your team to apply their new knowledge to the field. But, Service Excellence Training teaches trainees how to implement each strategy in their specific work environment—making the training session an investment in your team’s future success. 

 

Guide to Service Excellence Classes are led by a professional Business Coach with extensive training and experience within the home-service industry. These courses will dramatically boost the performance of your company’s overall leads generation, sales closing percentages, and customer retention.

 

Interested in learning more about Guide to Service Excellence Classes by Service Excellence Training? Click here to read more about each class and register for training classes.