Leads: Maximize Sales Opportunities

 

Leads fuel your company’s sales. Techniques for increasing both referral and technician leads shouldn’t be confusing—in fact, these techniques should be measurable and easy to implement with each member of your home-service team.

 

As a residential home-service business, your company’s success depends on increasing the number of leads generated by your marketing efforts, client referrals and your team of service technicians. 

 

Technician Generated Leads

 

Service Excellence Training can maximize the lead-generating techniques proven to significantly increase your company’s referral leads, as well as technician-generated leads to help you reach higher sales goals.

 

The methods presented by Service Excellence Training supply your team with clear, measurable, and easy-to-implement techniques that any member of your staff can utilize to significantly increase leads.

 

While Service Excellence Training’s Business Coaches can maximize your company’s marketing leads; our Training Programs focus specifically on how to dramatically increase the number of lead opportunities that you convert into sales. This increase occurs when there is proper training throughout your organization to include your office and field team.  Click here to read about the The Archi-TECH training event. 

 

 

Client Service Representatives Closing Percentages 

 

For high-ticket replacements or sales opportunities such as: air conditioning systems, water softeners, or tankless water heaters; CSRs often receive price-inquiry phone calls that pose a booking challenge. With Service Excellence Training, on average, CSRs can take their booking percentages from about 30 percent on these types of phone calls to 80 percent or higher.  Click here to read about the Client Service Representatives (CSR) course. 

 

 

 

Key Performance Indicators

 

Service Excellence Training’s programs also hone in on technician-generated leads—catapulting technician’s lead production with the use of a reliable, customized measuring system, that clearly defines the Key Performance Indicators (KPIs). Service Excellence Training’s Business Coach first calibrates your company’s KPIs and ensures your company is operating at its highest KPI efficiency. This customizable production-measurement system will not only help you track your sales and technician team’s performance but also provides each team member with attainable goals—boosting motivation and rewards.

 

Unlike other training programs, Service Excellence Training’s system excludes proprietary training methods—techniques that can sometimes confuse and discourage your sales team. Instead, Service Excellence Training focuses on giving businesses easy-to-understand, life-long tools that will generate significant, measurable results.  Click here to read about the Sales:  Selling Technicians and Advisors course.

 

Click here to watch a free, one-minute video on how your company can significantly increase its leads with Service Excellence Training’s leads-generating techniques.

 

Click here to see free videos created to boost leads, increase retention, boost sales, intensify training, and increase service excellence.