Sales
Sales: Training Catapults Revenue
Sales nourish your company's overall health. An educated, motivated, highly trained sales team will boost revenue—a factor that directly impacts your company’s life expectancy. Train your sales force to increase tickets and maximize closing percentages.
As a residential home-service business, your company’s sales depend on your organization’s ability to capture business. This means that your sales force—whether it’s composed of one person or 10—must be armed with strategies to convey your company’s value to potential customers. Click here to read about the Sales: Selling Technicians and Advisors course.
The concept might sound easy. After all, repairs to an air-conditioning unit, an electrical system, a roof, plumbing, windows, or even a pool are highly valuable out of sheer necessity. But, as you very well know, you face competition.
Increased Avergae Tickets and Closing Percentages
More than ever, customers frequently request multiple companies to bid for a repair, service, or replacement. Service Excellence Training’s proven sales techniques can significantly boost your team’s sales confidence and closing abilities—without presenting confusing, short-lived techniques to your team.
Your sales staff may question the ethics of some sales training programs—we too value truth, honestly, and fact-based sales. Yet, some training programs teach methods that question a salesperson’s business morals. The programs at Service Excellence Training aim to expound on the strong ethical sales values possessed by your team of sales representatives and technicians. No con artistry—just strong, proven sales techniques that your team can feel good about.
The sales training at Service Excellence Training hones the skills of both experienced and non-experienced sales persons. Your staff will learn how to effectively present product or service information to potential customers (in a facts-based way), all while learning strategic methods to respond to possible objections of a sale. The end result is higher tickets and closing percentages for your technicians and sales representatives.
On average, those without professional sales training close as little as 23% of marketed leads and 43% of technician generated leads. Those with Service Excellence Training close 52% of marketed leads and 73% of technician generated leads—or more.
Service Excellence Training hones these sales tools, giving your team—experienced or not—the sales strategies, motivation, and confidence to significantly boost tickets for service calls and sales, as well as dramatically increasing closing percentages and the ability to overcome potential objections.
Click here to watch a free, one-minute video on how your company can significantly grow its sales and closing percentages by using Service Excellence Training’s sales techniques.
Click here to see free videos created to boost leads, increase retention, boost sales, intensify training, and increase service excellence.
